avid hotels - Kalamazoo East, an IHG Hotel
Was Gäste sagen
Like: staff , always dealing with what feel like the best group of individuals to be in the front of the house! Inviting, knowledgeable, hard working, approachable, and most importantly respectful! Like: the lobby has always been well maintained, with a very relaxing environment, you can tell the staff pay attention to small details! Like: breakfast, always enjoyable, refreshing where appropriate, fresh, easy, convenient, heathy while being tasteful and fun, along with generally being aesthetically pleasing! Like: rooms are always well maintained, the selection of toiletries give the room a sense of individuality in comparison to other hotels! Comfortable stay! Like : WiFi speed but it would be cool as a reward member to have access to better viewing options in TV such as a streaming service like Netflix or Hulu since screen casting is unavailable in the rooms! Like: check in and check out process, quick easy going process LOVE: All of the employees genuinely seemed to not mind being at work at all, which gives the insinuation the company takes care of their staff , this makes it far more enjoyable spending money with the hotel! Will be back, this is a token location!
Malia
März 2025
This was my 4th stay in 2 months due to my brother having a heart attack and then hospice care before he died. This hotel made this emotional event.... less stressful. Xavier was very kind and sympathetic. As well as all the staff. And one young man at the front desk called up to our room right after we checked in for the 4th time to ask if everything was satisfactory. The coffee was excellent each morning. And even though I did not have much of an appetite, the breakfast selection my husband brought up made me eat. I was pleased with this hotel and will only stay here when I am in Kalamazoo. It is always clean and comfortable. And the view in room 507 is perfect. You will not be disappointed if you stay here. I don't right many reviews. But this one I stand by.
Joyce
Dezember 2024
LOVED the staff. Can’t say enough positive things about the staff. The little gym was nice, our beds were comfortable, nice showers that were equipped with quality body wash, shampoo, and conditioner.. the room was a little snug but big enough for two adults and 1 kid. They had a nice selection for breakfast.
Kaitlyn
August 2024
The room was spotless, had a great number of easily accessible hooks for hanging things up, and the beds were very comfortable. I really appreciated the green approach to providing soap and shampoo/conditioner in the bathroom, which was also lovely and easy to navigate. The hotel is close to the highway, and our room faced it, We were very surprised (and grateful) by how quiet it was! The gym facility was great, and the breakfast was one of the best of that type that we've found - lots of healthy choices and it was all delicious. The staff was friendly and helpful. I will look for AVID hotels when I travel. We would have been perfectly happy to stay there for multiple nights. It was a great value for the money.
Jessica
November 2023
Nice and clean place. Friendly staff. Nice breakfast selection. Roomy
Joyce
November 2024
It was close to a lot of things but far enough away to seem like a “quieter location”
Rachelle
März 2024
Awesome staff. Decor was bright and modern. Clean rooms, like flooring.
Rebecca
Juli 2024
The European style uncluttered and clean room accommodations. The breakfast selection, including vegetarian options for my spouse was incredible at this hotel room price point. The staff we had interacted with were both cheery and pleasant. Look forward to staying here in the future.
Provancher
November 2023
Alice checked me in and also helped me relocate to a quieter room. There was an insane car rally happening surrounding the hotel. She was very positive and very kind. All staff was very pleasant. I appreciate how clean the hotel was.
Nancy
September 2024
We liked the location! It was near downtown and also near to the Wings Event Center where we attended a concert. Uber service to the area was helpful and plentiful. The room was nice, clean, and well appointed. Breakfast was great - so many selections!
Stacey
August 2024
Reservierung vornehmen